SOFTSKILL
BAHASA INGGRIS BISNIS 1
“Complain Letter”
Dosen :
WIJANARKO
Disusun Oleh :
TITAN HERDIANTO
2A214790
3EB30
FAKULTAS EKONOMI
UNIVERSITAS
GUNADARMA
PTA 2016/2017
Complain Letter
My name Titan Herdianto, I write this letter to
complain a restaurant located at Perumnas 3. I complaint about the service, te
product, and the sanitation on that place.
The Service
On January 6th, I went to a
restaurant located not far from my home. When I came on that place, I should
wait about 10 minutes to get a seat.
When I waited, I saw a waiter on that
restaurant in a hurry and careless when deliver the order. And finally I get a
place, then I receive the menu, and I ordered fried rice, a carp with oyster
sauce, and avocado juice. Just 3 kind of menu that I orders, but I had to wait
quite a long time for my order.
The Product (Food)
Finally, my order is done and I ate my
food. But, when I ate my carp, I feel half-baked fish. I didin’t continue ate
my fish and just ate my fried rice.
Sanitation
When I finished, I go to sink to wash my
hand because the half-baked fish. Around the sink looked the floor was so
slippy, and on the sink there is no soap.
I hope this restaurant fix the problem
that I complain before, about the service, the product, and the sanitation and
increase the quality both of the service, product, and sanitation.
